DEFY Terms & Conditions – Training (Group Fitness & Pre-Paid Personal Training)

1. Booking Confirmation
Confirmation of attendance at Group Fitness/Pre-Paid Personal Training (PT) will be via email/messenger/text once the payment (in full), has been received.

2. Cancellation and Refund
Should an individual wish to cancel their Group Fitness/PT attendance then they will need to notify Scotty Tilley, Owner DEFY PT by email. Cancellation will be effective from the date such notification is received.

The individual will be liable for cancellation fees based upon the length of notice given by the individual prior to the commencement of the relevant Group Fitness class/PT (which is deemed to commence at the first session):
a. more than 2 weeks’ notice – a full refund will be given
b. 1 to 2 weeks’ notice – a 75% refund will be given
c. less than 1 weeks’ notice – a 50% refund will be givend.
Once the Group Fitness class commences no refund will be given but you may transfer your spot to another person OR you may attend the next round. For PT sessions you may transfer to another person or look at alternative dates.

Non-attendance at a Group Fitness/PT session(s) will not result in any refund of the fees. Participants are liable for all Group Fitness/PT fees irrespective of attendance and irrespective of any reason for non-attendance at any Group Fitness/PT session.

We will endeavour not to cancel a confirmed booking; however, we reserve the right to do so. If we cancel a confirmed booking we will offer the individual attendance on an alternative date. Any cancellation will be sent by written notice to the individual’s cell phone via text or messenger.


3. Physical Condition and Medical Advice
All attendees must be in good physical condition and have no medical reason or impairment that might prevent their intended participation in the Group Fitness class/PT Session. If an attendee has any health or medical concerns prior to or while attending Group Fitness/PT session, it is their responsibility to discuss any concerns with a doctor before attending any Group Fitness/PT session.

4. Damaged, Lost or Stolen Property
DEFY PT is not responsible for the personal property of any individual that is damaged, lost or stolen while in or around the Group Fitness/PT locations.

5. Group Fitness/PT Session Rules
Participants must at all times while they are attending Group Fitness Classes/PT Sessions:
(i) follow the instructions and advice of the Instructor;
(ii) act with courtesy and respect towards the Instructor and other attendees and refrain from any offensive or annoying behaviour which may detract from other attendees’ enjoyment of the Group Fitness Class/PT Session;
(iii) immediately inform the Instructor if they are suffering any discomfort or feeling unwell, or are not coping with the technical, physical or mental demands of the Group Fitness Class/PT Session, or if they notice any other attendee who appear to be in discomfort or who are not coping;(iv) immediately inform the Instructor if their health or fitness circumstances change from those previously notified.

Any non-compliance with the terms and conditions set out in this Agreement, including the Rules set out in this clause, or for any other reason at the sole discretion of the Organiser, may result in the Instructor requiring an attendee to immediately leave a Group Fitness/PT session or the entire Group Fitness/PT block. All attendees acknowledge and agree to the terms set out in this clause and undertake to immediately leave if requested to do so.

6. Advertising and Publicity
Sometimes we may photograph/video a session for use in promotional and other business-related material. It is possible that, as a Group Fitness/PT attendee, you may appear in a photograph. If you do not want your image to be used, it is your responsibility to advise the Organiser in writing of this.

7. Acknowledgement
By paying for a Group Fitness Class/Pre-Paid PT with DEFY PTYou are confirming that you have acknowledged, and you agree to the terms and conditions as set out above.